Private Rented Service Online

Welcome to Newcastle Private Rented Service

Part of Newcastle City Council we offer help and advice to tenants and landlords renting properties in Newcastle.


We have recently launched the Newcastle Housing Accreditation Scheme .  Landlords in Newcastle are signing up to show their professionalism by getting accredited. These landlords are providing safe, secure and well managed properties.  To find out more go to our property pages.

We are now holding brand new Private Rented Service drop in sessions across the City to make it easier for you to come and talk to us face to face.   We will continue to hold a drop in session everyday at the Civic Centre but have added 3 new venues for your convenience. 

You can come and talk to us at: 

Newcastle Central
Civic Centre Customer Service Centre – Monday, Wednesday & Fridays
Elswick & Wingrove
Cruddas Park Library Tuesday’s – 1.30pm – 4pm
Benwell & Scotswood
Condercum Road Customer Service Centre – Thursday’s 1.30pm – 4pm


Are you a landlord with properties in Newcastle? Do you want to keep up to date with changes in legislations,? information events, forums and landlord conferences? information about grants and loans and other landlord offers?  If so you can sign up for our monthly e bulletin.

Looking  to rent a property in Newcastle? Our Property Search  lists properties available to rent in Newcastle.

Rent Deposit Scheme, we can also help if you need a deposit to secure a private property in Newcastle.

Are you a veteran looking for accommodation? Find out about accommodation for veterans and their partners.

Are you a landlord looking to rent out a property? We can make your job easier  by advertising your properties, and finding you tenants and carry out all the required checks needed to set up a successful tenancy. We can advise you on how to manage a tenancy and help you when things go wrong. Our landlords handbook, training or forums can help you if you need advice.

Empty Homes, report an empty property, do you know about a property sitting empty, let us know about it!  Are you a landlord with an empty property and want to know what advice and support is available to you? Download our Empty Homes Booklet

The Private Rented Service Advice and support for landlords, tenants and agents in Newcastle upon Tyne. Find information on current legislation, available grants, loans, offers, accreditation, rent deposit scheme, and free property listings.

Main address: Fairer Housing Unit, 10th Floor, The Civic Centre, Newcastle upon Tyne, NE1 8PD. Tel: (0191) 277 1438 Part of: Newcastle City Council


We are here to help landlords, agents and property owners in Newcastle upon Tyne.

You can come to us for information and support about issues surrounding your properties and tenants.

Find out more


We are here to help private tenants and those looking for private rented accomodation in Newcastle upon Tyne.

You can come to us for FREE information and support about issues surrounding your tenancy.

Find out more

Empty Properties

Newcastle City Council is stepping up its campaign to bring long-term empty properties back into use.

Find out more

Newcastle Empty Homes Report an Empty Property

Latest News View news archive (44 articles)

Tenants voice meeting

Are you a tenant renting from a private sector landlord? Meeting held on 10th August at Fawdon Community Centre between 1.30-3.30pm and 6-8pm. You can attend one or both meetings, we are hoping to reach as many people as possible so we are holding a double meeting to accommodate people’s commitments. Private Tenant Voice works…

August 8th, 2016

Read full story

Important notice to all users of the Landlord Property Management Portal offered by Northumbrian Water

The Landlord Property Management Portal offered by Northumbrian Water is closing. All data currently logged with our portal will need to be transferred to the national Landlord Tenant Address Portal (Landlord TAP). Landlord TAP will continue to provide the same levels of service that you currently receive. The role of the regional portal will be…

June 23rd, 2016

Read full story

Landlords take heed – update from Robson Laidler

Property tax expert and landlord himself Martin Wardle at Robson Laidler Accountants and Business Advisers in Jesmond, explains the impact that new Government legislation will have for landlords and property investors. As the dust settles on George Osbourne’s Summer Budget (2015) we now need to comprehend the significant impact these will inevitably have on landlords…

June 9th, 2016

Read full story

PRS Handbooks


Tenants Handbook

The Tenants Handbook is designed to be a guide for new and existing tenants and covers everything from choosing whether to go private rented to what you should expect at the end of a tenancy.


Landlords Handbook

Provides general advice and guidance on many aspects of being a responsible landlord. You can help prevent many common problems occurring by preparing good documentation and following the correct procedures. This handbook will give you information on how to do that and have a successful let.


"I would like to take the opportunity in thanking you for the excellent service you have given us in the past and most recent of letting our property. I find the service you provide is invaluable to us and would highly recommend you to other Landlords and Tenants of course. Keep the good work up and thank you once again."
Landlord: Jim and Margaret Leach