Private Rented Service Online

Welcome to Newcastle Private Rented Service

Part of Newcastle City Council we offer help and advice to tenants and landlords renting properties in Newcastle.

We have recently launched the Newcastle Housing Accreditation Scheme .  Landlords in Newcastle are signing up to show their professionalism by getting accredited. These landlords are providing safe, secure and well managed properties.  To find out more go to our property pages.

We are now holding four Private Rented Service drop in sessions across the City to make it easier for you to come and talk to us face to face. 

You can come and talk to us at: 

Newcastle Central
Civic Centre Customer Service Centre – Wednesdays & Fridays between 1.30pm & 4pm
Byker & Walker 
Shields Road Customer services center Mondays between 1.30pm & 4pm
Elswick & Wingrove
Cruddas Park Library Tuesdays between 1.30pm & 4pm
Benwell & Scotswood
Condercum Road Customer Service Centre between Thursdays 1.30pm & 4pm

Looking  to rent a property in Newcastle? Our Property Search  lists properties available to rent in Newcastle.

Rent Deposit Scheme, we can also help if you need a deposit to secure a private property in Newcastle.

Are you a landlord looking to rent out a property? We can make your job easier  by advertising your properties, and finding you tenants and carry out all the required checks needed to set up a successful tenancy. We can advise you on how to manage a tenancy and help you when things go wrong. Our landlords handbook, training or forums can help you if you need advice. Do you want to keep up to date with changes in legislations,? information events, forums and landlord conferences? information about grants and loans and other landlord offers?  If so you can sign up for our monthly e bulletin.

The Private Rented Service Advice and support for landlords, tenants and agents in Newcastle upon Tyne. Find information on current legislation, available grants, loans, offers, accreditation, rent deposit scheme, and free property listings.

Main address: Fairer Housing Unit, 10th Floor, The Civic Centre, Newcastle upon Tyne, NE1 8PD. Tel: (0191) 277 1438 Part of: Newcastle City Council


We are here to help landlords, agents and property owners in Newcastle upon Tyne.

You can come to us for information and support about issues surrounding your properties and tenants.

Find out more


We are here to help private tenants and those looking for private rented accomodation in Newcastle upon Tyne.

You can come to us for FREE information and support about issues surrounding your tenancy.

Find out more

Empty Properties

Newcastle City Council is stepping up its campaign to bring long-term empty properties back into use.

Find out more

Newcastle Empty Homes Report an Empty Property

Latest News View news archive (49 articles)

Worrying trend

With our minds on Health and Safety this is probably a good time to make you aware of a worrying trend that has popped up among our student and professional sharer tenants in the city. It appears that tenants are putting items of heavy furniture up against their front doors to try and “soundproof” the…

October 21st, 2016

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Last chance to book!

Health and safety is forever in the headlines and often for all the wrong reasons.  H&S is often seen as an ‘overreaction’ or ‘kill joy’, but if you are a landlord or agent it is an essential part of your business.  Make sure you are up to speed with all you need to know with…

October 21st, 2016

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International Credit Union Day Thursday 20th October

This year’s International Credit Union Day will take place on Thursday 20 October and provides an opportunity to celebrate the important role credit unions play in communities and how they differ from banks and other financial institutions. Newcastle’s main credit union is Moneywise Credit Union,  they have produced a number of short videos to promote…

October 17th, 2016

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PRS Handbooks


Tenants Handbook

The Tenants Handbook is designed to be a guide for new and existing tenants and covers everything from choosing whether to go private rented to what you should expect at the end of a tenancy.


Landlords Handbook

Provides general advice and guidance on many aspects of being a responsible landlord. You can help prevent many common problems occurring by preparing good documentation and following the correct procedures. This handbook will give you information on how to do that and have a successful let.


"The Home Finder Service and Accreditation Scheme was very helpful to us at a time when we needed a little help to finish to project it had been empty for nearly 3 years & due to Central Government Policy we were being charged 150% Council Tax which was taking the funds we needed to finish the project. The Grant was very helpful & allowed us install new central heating boiler, which will be more efficient & reliable than the old unit. I can highly recommend the Private Rented Service who helped us greatly guiding us through the paperwork required & well worth the work involved as we now have all the certification in place for the future & to ensure the property is safe to rent."
Landlord: Mr Phillips